Plantz St. Santa Rosa, CA, USA
Mar 11, 2018Remote Work
We are looking for an individual to oversee all new and existing content for our paid online programs. We want to streamline the recipe creation & management for our recipe club. Each month the content manager will be given eight new recipe outlines that need to be tested, edited if necessary, photographed, and eventually published on the website to share with club members. We are looking for a candidate that can manage the entire recipe club from start to finish (excluding the initial recipe development). Also, we are looking for a candidate that can help us with any updates, changes or communication to our existing online course customers. For our online course, we want to optimize the customer experience. This will include updating content on our WordPress site, reviewing/adjusting current customer emails, monitoring customer feedback, identifying course improvement ideas and communicating with customers when new material is published. Key Responsibilities: Write full recipe based on my recipe outline and possible audio notes Write intro to recipe (200-500 words) Draft recipe post using html template, photos, intro, and recipe SEO for all recipe posts Respond to customer service requests/questions Set up automated emails to notify customers when new recipes are published Set up & monitor online course evergreen emails Post new training content (training videos, worksheets, etc.) to WordPress site Coordinate a volunteer-based team of recipe testers and photographers Create & manage feedback surveys Preferred Skills: Experience Wordpress, Wishlist & Woocommerce Exceptional written, presentation and oral communication skills Must be detailed oriented and well organized Solid understanding of HTML email/web coding, email rendering and design, technical email platforms, unsubscribe requirements, deliverability testing, and segmentation strategies Strong desire to learn and be challenged, problem solver Cover Letter Questions/Request: Please provide a written sample? We are looking for someone that can write or edit email communication. Do you use all or any of the following software? ConvertKit, Asana, Dropbox, Wordpress, and Canva (please be specific) Are you familiar with the plant-based or vegan lifestyle?