The Physicians Committee for Responsible Medicine
Friendship Heights neighborhood of Washington, D.C. (Metro’s Red Line).
Seeking medical practice manager with at least three years of experience for supervisory position with growing primary care practice focused on integrating nutrition education and disease prevention into medical care.
About the Barnard Medical Center
Founded by Neal Barnard, MD, president of the nonprofit Physicians Committee for Responsible Medicine , the Barnard Medical Center is a new model for medical care that integrates nutrition education and disease prevention into providing top-of-the-line medical care. The Barnard Medical Center takes advantage of years of research conducted by the Physicians Committee research team and other researchers, showing how a new approach to medicine and nutrition could help prevent and reverse serious health problems.
About this Career Opportunity
The Practice Manager is responsible for overseeing the operational effectiveness of the practice in a manner that maximizes the patient experience, staff collaboration and effectiveness, and net revenues. Specifically, the Practice Manager collaborates with the administrative and clinical teams to create and maintain patient care schedules and flows that prioritizes patient access, assures smooth and efficient patient workflows, and optimizes provider utilization. In addition, the Practice Manager is responsible for meeting all governmental regulations and industry requirements and maintaining a team-based and patient-centered medical practice.
Essential Functions
Daily Operations:
Oversee daily practice operations, including appointment scheduling, billing procedures, revenue cycle, security, and occupational health and safety
Support clinicians by maintaining calendars and preparing work schedules
Design, implement, document, and update practice procedures, and partner with leadership to explain and champion organizational policies and procedures
Facilitate team meetings and team building activities
Physical Space, Equipment, and Supplies:
Partner with Office Services to ensure clinic is safe, functional, comfortable, and welcoming for patients and staff
Ensure medical equipment and supplies are in stock and facilitate maintenance of all medical equipment
Establish and oversee relationships with medical equipment and supply vendors
Legal Compliance:
Ensure compliance with governmental regulations and industry requirements, including but not limited to PQRS (Physicians Quality Reporting System), D.C. Department of Health (including Certificate of Need) reporting, HIPAA, OSHA, CMS, and Third-Party Payers
Assure appropriate development and submission of required PCMH metrics to meet and maintain NCQA Level III accreditation
Enforce patient confidentiality at all times, including actively reporting all issues to the other Privacy Officer and the Security Officer
Act as one of two Privacy Officers for the Barnard Medical Center and the Physicians Committee for Responsible Medicine, and work with the other Privacy Officer and the Security Officer to evaluate and develop policies on a regular basis throughout the year, conduct the annual HIPAA Security Risk Analysis, conduct HIPAA training, attend annual HIPAA officer training, and prepare reports for compliance review
Partner with the Barnard Medical Center’s OSHA vendor, OSHA Safety Officer, Human Resources, and Legal on OSHA compliance.
Patient Care, Satisfaction, and Education:
Evaluate appointment procedures and patient services
Establish patient flow procedures and monitor for overall efficiency
Enforce patient confidentiality at all times
Review and address patient survey comments
Resolve escalated patient satisfaction issues
Coordinate all IT/Electronic Health Records actions
Work with the EHE program to ensure program and patient satisfaction
Partner with Communications, Publications, and Fulfillment on the production of patient brochures, newsletters, and other correspondence
In coordination with Nutrition, help design and execute classes and support events
Help design recruitment strategies for new patients
Supervision:
Supervise approximately five front office team members and three medical assistants
Strategic Planning:
Plan, organize, and think strategically to ensure alignment between Physicians Committee and Barnard Medical Center goals and objectives
Work with leadership to ensure practice growth (e.g., help develop and implement expanded telehealth practice)
Help implement Patient Center Medical Home and Accountable Care organization programs within the practice
Manage and prepare yearly budget
Assist Medical Director with hiring clinical staff as needed
Partner with Medical Director and Human Resources to schedule rotations with clinicians-in-training
Run various monthly reports
Remain current in health care trends
Other:
Support outreach efforts on behalf of the Physicians Committee and the Barnard Medical Center by helping plan and/or execute on-site and local events
Other duties as needed or assigned
Who We’re Looking For
We are looking for a team-oriented professional with at least three years of experience managing a medical practice, ideally internal or family medicine.
Successful candidates will have demonstrated success with:
Overseeing the operational effectiveness of a medical practice in a manner that maximizes the patient experience, staff collaboration and effectiveness, and net revenues
Providing excellent customer service to patients in person and via phone
Supervision
Experience with Athena Health electronic health records is preferred
If you are passionate about nutrition education and disease prevention and would be excited to be a part of a practice that is helping patients make lifestyle changes to maximize their health, we'd like to hear from you today. This is a full-time position at our center located in the Friendship Heights neighborhood of Washington, D.C. (Metro’s Red Line).
How to Apply
In your cover letter please describe your work experience, strengths and professional goals as well as your interest in the Barnard Medical Center’s mission to integrate nutrition education into medical care. We look forward to hearing from you! Applications are being accepted on a rolling basis.
Seeking medical practice manager with at least three years of experience for supervisory position with growing primary care practice focused on integrating nutrition education and disease prevention into medical care.
About the Barnard Medical Center
Founded by Neal Barnard, MD, president of the nonprofit Physicians Committee for Responsible Medicine , the Barnard Medical Center is a new model for medical care that integrates nutrition education and disease prevention into providing top-of-the-line medical care. The Barnard Medical Center takes advantage of years of research conducted by the Physicians Committee research team and other researchers, showing how a new approach to medicine and nutrition could help prevent and reverse serious health problems.
About this Career Opportunity
The Practice Manager is responsible for overseeing the operational effectiveness of the practice in a manner that maximizes the patient experience, staff collaboration and effectiveness, and net revenues. Specifically, the Practice Manager collaborates with the administrative and clinical teams to create and maintain patient care schedules and flows that prioritizes patient access, assures smooth and efficient patient workflows, and optimizes provider utilization. In addition, the Practice Manager is responsible for meeting all governmental regulations and industry requirements and maintaining a team-based and patient-centered medical practice.
Essential Functions
Daily Operations:
Oversee daily practice operations, including appointment scheduling, billing procedures, revenue cycle, security, and occupational health and safety
Support clinicians by maintaining calendars and preparing work schedules
Design, implement, document, and update practice procedures, and partner with leadership to explain and champion organizational policies and procedures
Facilitate team meetings and team building activities
Physical Space, Equipment, and Supplies:
Partner with Office Services to ensure clinic is safe, functional, comfortable, and welcoming for patients and staff
Ensure medical equipment and supplies are in stock and facilitate maintenance of all medical equipment
Establish and oversee relationships with medical equipment and supply vendors
Legal Compliance:
Ensure compliance with governmental regulations and industry requirements, including but not limited to PQRS (Physicians Quality Reporting System), D.C. Department of Health (including Certificate of Need) reporting, HIPAA, OSHA, CMS, and Third-Party Payers
Assure appropriate development and submission of required PCMH metrics to meet and maintain NCQA Level III accreditation
Enforce patient confidentiality at all times, including actively reporting all issues to the other Privacy Officer and the Security Officer
Act as one of two Privacy Officers for the Barnard Medical Center and the Physicians Committee for Responsible Medicine, and work with the other Privacy Officer and the Security Officer to evaluate and develop policies on a regular basis throughout the year, conduct the annual HIPAA Security Risk Analysis, conduct HIPAA training, attend annual HIPAA officer training, and prepare reports for compliance review
Partner with the Barnard Medical Center’s OSHA vendor, OSHA Safety Officer, Human Resources, and Legal on OSHA compliance.
Patient Care, Satisfaction, and Education:
Evaluate appointment procedures and patient services
Establish patient flow procedures and monitor for overall efficiency
Enforce patient confidentiality at all times
Review and address patient survey comments
Resolve escalated patient satisfaction issues
Coordinate all IT/Electronic Health Records actions
Work with the EHE program to ensure program and patient satisfaction
Partner with Communications, Publications, and Fulfillment on the production of patient brochures, newsletters, and other correspondence
In coordination with Nutrition, help design and execute classes and support events
Help design recruitment strategies for new patients
Supervision:
Supervise approximately five front office team members and three medical assistants
Strategic Planning:
Plan, organize, and think strategically to ensure alignment between Physicians Committee and Barnard Medical Center goals and objectives
Work with leadership to ensure practice growth (e.g., help develop and implement expanded telehealth practice)
Help implement Patient Center Medical Home and Accountable Care organization programs within the practice
Manage and prepare yearly budget
Assist Medical Director with hiring clinical staff as needed
Partner with Medical Director and Human Resources to schedule rotations with clinicians-in-training
Run various monthly reports
Remain current in health care trends
Other:
Support outreach efforts on behalf of the Physicians Committee and the Barnard Medical Center by helping plan and/or execute on-site and local events
Other duties as needed or assigned
Who We’re Looking For
We are looking for a team-oriented professional with at least three years of experience managing a medical practice, ideally internal or family medicine.
Successful candidates will have demonstrated success with:
Overseeing the operational effectiveness of a medical practice in a manner that maximizes the patient experience, staff collaboration and effectiveness, and net revenues
Providing excellent customer service to patients in person and via phone
Supervision
Experience with Athena Health electronic health records is preferred
If you are passionate about nutrition education and disease prevention and would be excited to be a part of a practice that is helping patients make lifestyle changes to maximize their health, we'd like to hear from you today. This is a full-time position at our center located in the Friendship Heights neighborhood of Washington, D.C. (Metro’s Red Line).
How to Apply
In your cover letter please describe your work experience, strengths and professional goals as well as your interest in the Barnard Medical Center’s mission to integrate nutrition education into medical care. We look forward to hearing from you! Applications are being accepted on a rolling basis.
Indraloka Animal Sanctuary
Office Manager Job Description
Our mission is to provide heaven on earth for farm animals with nowhere else to turn. We inform, inspire, and empower the community, especially children, on ways in which we can better care for ourselves and the environment while helping animals in need. We advocate for a kind and compassionate lifestyle that protects animals, the earth, and our own health. The Office Manager will be a key part of bringing our mission to life every day.
This is a varied, fast-paced position requiring excellent organizational skills and a gift for developing authentic, warm interpersonal relationships. The Office Manager will be responsible for day to day Finance, Human Resources, Project Management, and Administrative Support / Management activities. S/he will work closely with all levels of the Sanctuary Management Team. This position reports to the Business Operations Director and serves as a member of the Management Team. This is an evolving position and job duties may grow and change over time.
Finance/Bookkeeping (This portion of the job is estimated for 55% of work time.)
Manage and implement financial processes and policies for the organization (total operating budget over $1M).
Pay invoices, deposit donations, and enter payables and receivables into accounting system (currently QuickBooks Online); monitor accuracy of data entry and categorization and ensure links to/from various data sources are intact and working correctly. Process and validate cash from donations, events, and petty cash use.
Work in coordination with Business Operations Director to compile quarterly and annual reports for the Executive Director and Board of Directors.
Coordinate and lead the annual financial and workers comp audit processes, liaise with external auditors, provide materials and information necessary to complete the audits. Complete post audit remediation directives.
Oversee and lead annual budgeting and planning process in conjunction with the Business Operations Director and Executive Director; administer and review all financial plans and budgets; monitor and report on progress and changes; and keep leadership team abreast of the organization’s financial status.
Manage bank balances, transfer and track funds in coordination with the Business Operations Director.
Maintain and monitor bookkeeping processes.
Communicate with the Business Operations Director and Executive Director frequently to keep them up to date of financial status. Report weekly, monthly, and quarterly on income and expenses.
Create, update and implement all necessary business policies and accounting practices; create simple and user-friendly SOPs for business, financial, and administrative policies and processes.
Liaise with external tax professionals to complete and file annual 990.
Oversee compliance for state registrations.
Track and submit sales tax collected on merchandise sold.
Track and manage in-kind donations and tangible gifts.
Human Resources (This portion of the job is estimated for 30% of work time.)
Lead, manage, and implement all human resource programs and practices for 11-person (and growing) team.
Work together with the Business Operations Director to analyze and maintain the sanctuary compensation program (pay rates, bonuses, 401K employer contribution, PTO and holidays, vision/dental/health benefits) and adjust as necessary.
Administer payroll, submit bi-weekly payroll, submit employee 401K contributions, annual W2 and 1099 review and distribution, liaise with payroll service provider to keep local tax collection and submission current, manage PTO tracking, employee deductions and reimbursements.
Create and revise job descriptions.
Work together with Business Operations Director to analyze and oversee timely implementation of the organization’s performance evaluation program and adjust as necessary.
Develop, revise, and recommend personnel policies and procedures.
Maintain and revise the company’s handbook on policies and procedures annually or as needed.
Manage benefits administration.
Oversee recruitment efforts- write and place job ads, screen and interview candidates.
Onboard new employees-send offer letters, execute the signing of agreements, enroll in payroll and benefits, review personnel handbook and organizational policies, set up email address, personnel file, and issue job related equipment.
Conduct employee exit process-collect letter of resignation, terminate benefits on appropriate schedule, close email account and forward to appropriate personnel, collect sanctuary equipment and materials, conduct an exit interview, confirm current contact information for forwarding purposes.
Be an open approachable supportive resource for all team members and sanctuary supporters.
Administrative Management (This portion of the job is estimated for 10% of work time.)
Oversee Administrative Assistant and act as a back up for administrative duties.
Create and implement systems to keep the team efficient and organized as needed.
Maintain corporate documents and files.
Outreach, Development, & Education (This portion of the job is estimated for 5% of work time.)
Assist with events and sanctuary tours as needed.
Assist Education staff as needed.
Assist Business Operations Director to manage grants, compile reports and maintain records.
Qualifications
The Office Manager is part of the sanctuary’s management team. This requires that the incumbent represent Indraloka well by being ethical, responsible, kind, interpersonally effective, punctual and motivated to go above and beyond the call of duty. The incumbent must also be highly detail-oriented and organized with excellent analytical and problem-solving abilities. It is important that s/he displays excellent verbal and written communication and interpersonal skills. Everyone on the Indraloka team, including the Office Manager, is sometimes required to work evenings, holidays, and weekends.
Passion for the mission required.
Bachelor’s degree required.
Kindness and compassion for all life is required.
The ability to advocate effectively for a plant-based, cruelty-free lifestyle is required.
4+ years experience working in a business or administrative management capacity, preferably within non-profit organizations, with key area of expertise in farm animal rights, the environment, and education.
Financial literacy and understanding of nonprofit accounting is required.
Knowledge of tax and other compliance implications of non-profit status is needed.
Proficiency in Excel and Quickbooks necessary, PowerPoint and presentation skills a plus.
Budget development and oversight experience is required.
Ability to manage multiple projects and priorities independently, work efficiently and effectively with daily distractions while sharing an office space with animals and other team members.
Ability to prioritize, problem solve, and execute sound judgment.
Excellent interpersonal skills and ability to work collaboratively with internal and external partners to manage the scope, strategy, requirements and implementation of projects.
Exceptional organizational, written/oral communications skills.
A demonstrated commitment to high professional ethical standards and a diverse workplace is necessary.
Patience and flexibility to function effectively within a growing and developing organization.
Compensation and Details
This position begins immediately and is based in our Mehoopany, PA office. The sanctuary is transitioning to a new location in Dalton, PA. We anticipate that within one year the Office Manager will work out of an office at the Dalton location. The Office Manager is a full time, salaried position. We offer a competitive benefits package, including health, vision, dental, and life insurance, a 401K plan, paid time off, and flexible scheduling.
Office Manager Job Description
Our mission is to provide heaven on earth for farm animals with nowhere else to turn. We inform, inspire, and empower the community, especially children, on ways in which we can better care for ourselves and the environment while helping animals in need. We advocate for a kind and compassionate lifestyle that protects animals, the earth, and our own health. The Office Manager will be a key part of bringing our mission to life every day.
This is a varied, fast-paced position requiring excellent organizational skills and a gift for developing authentic, warm interpersonal relationships. The Office Manager will be responsible for day to day Finance, Human Resources, Project Management, and Administrative Support / Management activities. S/he will work closely with all levels of the Sanctuary Management Team. This position reports to the Business Operations Director and serves as a member of the Management Team. This is an evolving position and job duties may grow and change over time.
Finance/Bookkeeping (This portion of the job is estimated for 55% of work time.)
Manage and implement financial processes and policies for the organization (total operating budget over $1M).
Pay invoices, deposit donations, and enter payables and receivables into accounting system (currently QuickBooks Online); monitor accuracy of data entry and categorization and ensure links to/from various data sources are intact and working correctly. Process and validate cash from donations, events, and petty cash use.
Work in coordination with Business Operations Director to compile quarterly and annual reports for the Executive Director and Board of Directors.
Coordinate and lead the annual financial and workers comp audit processes, liaise with external auditors, provide materials and information necessary to complete the audits. Complete post audit remediation directives.
Oversee and lead annual budgeting and planning process in conjunction with the Business Operations Director and Executive Director; administer and review all financial plans and budgets; monitor and report on progress and changes; and keep leadership team abreast of the organization’s financial status.
Manage bank balances, transfer and track funds in coordination with the Business Operations Director.
Maintain and monitor bookkeeping processes.
Communicate with the Business Operations Director and Executive Director frequently to keep them up to date of financial status. Report weekly, monthly, and quarterly on income and expenses.
Create, update and implement all necessary business policies and accounting practices; create simple and user-friendly SOPs for business, financial, and administrative policies and processes.
Liaise with external tax professionals to complete and file annual 990.
Oversee compliance for state registrations.
Track and submit sales tax collected on merchandise sold.
Track and manage in-kind donations and tangible gifts.
Human Resources (This portion of the job is estimated for 30% of work time.)
Lead, manage, and implement all human resource programs and practices for 11-person (and growing) team.
Work together with the Business Operations Director to analyze and maintain the sanctuary compensation program (pay rates, bonuses, 401K employer contribution, PTO and holidays, vision/dental/health benefits) and adjust as necessary.
Administer payroll, submit bi-weekly payroll, submit employee 401K contributions, annual W2 and 1099 review and distribution, liaise with payroll service provider to keep local tax collection and submission current, manage PTO tracking, employee deductions and reimbursements.
Create and revise job descriptions.
Work together with Business Operations Director to analyze and oversee timely implementation of the organization’s performance evaluation program and adjust as necessary.
Develop, revise, and recommend personnel policies and procedures.
Maintain and revise the company’s handbook on policies and procedures annually or as needed.
Manage benefits administration.
Oversee recruitment efforts- write and place job ads, screen and interview candidates.
Onboard new employees-send offer letters, execute the signing of agreements, enroll in payroll and benefits, review personnel handbook and organizational policies, set up email address, personnel file, and issue job related equipment.
Conduct employee exit process-collect letter of resignation, terminate benefits on appropriate schedule, close email account and forward to appropriate personnel, collect sanctuary equipment and materials, conduct an exit interview, confirm current contact information for forwarding purposes.
Be an open approachable supportive resource for all team members and sanctuary supporters.
Administrative Management (This portion of the job is estimated for 10% of work time.)
Oversee Administrative Assistant and act as a back up for administrative duties.
Create and implement systems to keep the team efficient and organized as needed.
Maintain corporate documents and files.
Outreach, Development, & Education (This portion of the job is estimated for 5% of work time.)
Assist with events and sanctuary tours as needed.
Assist Education staff as needed.
Assist Business Operations Director to manage grants, compile reports and maintain records.
Qualifications
The Office Manager is part of the sanctuary’s management team. This requires that the incumbent represent Indraloka well by being ethical, responsible, kind, interpersonally effective, punctual and motivated to go above and beyond the call of duty. The incumbent must also be highly detail-oriented and organized with excellent analytical and problem-solving abilities. It is important that s/he displays excellent verbal and written communication and interpersonal skills. Everyone on the Indraloka team, including the Office Manager, is sometimes required to work evenings, holidays, and weekends.
Passion for the mission required.
Bachelor’s degree required.
Kindness and compassion for all life is required.
The ability to advocate effectively for a plant-based, cruelty-free lifestyle is required.
4+ years experience working in a business or administrative management capacity, preferably within non-profit organizations, with key area of expertise in farm animal rights, the environment, and education.
Financial literacy and understanding of nonprofit accounting is required.
Knowledge of tax and other compliance implications of non-profit status is needed.
Proficiency in Excel and Quickbooks necessary, PowerPoint and presentation skills a plus.
Budget development and oversight experience is required.
Ability to manage multiple projects and priorities independently, work efficiently and effectively with daily distractions while sharing an office space with animals and other team members.
Ability to prioritize, problem solve, and execute sound judgment.
Excellent interpersonal skills and ability to work collaboratively with internal and external partners to manage the scope, strategy, requirements and implementation of projects.
Exceptional organizational, written/oral communications skills.
A demonstrated commitment to high professional ethical standards and a diverse workplace is necessary.
Patience and flexibility to function effectively within a growing and developing organization.
Compensation and Details
This position begins immediately and is based in our Mehoopany, PA office. The sanctuary is transitioning to a new location in Dalton, PA. We anticipate that within one year the Office Manager will work out of an office at the Dalton location. The Office Manager is a full time, salaried position. We offer a competitive benefits package, including health, vision, dental, and life insurance, a 401K plan, paid time off, and flexible scheduling.
