The Physicians Committee for Responsible Medicine
Friendship Heights neighborhood of Washington, D.C. (Metro’s Red Line).
Seeking medical practice manager with at least three years of experience for supervisory position with growing primary care practice focused on integrating nutrition education and disease prevention into medical care.
About the Barnard Medical Center
Founded by Neal Barnard, MD, president of the nonprofit Physicians Committee for Responsible Medicine , the Barnard Medical Center is a new model for medical care that integrates nutrition education and disease prevention into providing top-of-the-line medical care. The Barnard Medical Center takes advantage of years of research conducted by the Physicians Committee research team and other researchers, showing how a new approach to medicine and nutrition could help prevent and reverse serious health problems.
About this Career Opportunity
The Practice Manager is responsible for overseeing the operational effectiveness of the practice in a manner that maximizes the patient experience, staff collaboration and effectiveness, and net revenues. Specifically, the Practice Manager collaborates with the administrative and clinical teams to create and maintain patient care schedules and flows that prioritizes patient access, assures smooth and efficient patient workflows, and optimizes provider utilization. In addition, the Practice Manager is responsible for meeting all governmental regulations and industry requirements and maintaining a team-based and patient-centered medical practice.
Essential Functions
Daily Operations:
Oversee daily practice operations, including appointment scheduling, billing procedures, revenue cycle, security, and occupational health and safety
Support clinicians by maintaining calendars and preparing work schedules
Design, implement, document, and update practice procedures, and partner with leadership to explain and champion organizational policies and procedures
Facilitate team meetings and team building activities
Physical Space, Equipment, and Supplies:
Partner with Office Services to ensure clinic is safe, functional, comfortable, and welcoming for patients and staff
Ensure medical equipment and supplies are in stock and facilitate maintenance of all medical equipment
Establish and oversee relationships with medical equipment and supply vendors
Legal Compliance:
Ensure compliance with governmental regulations and industry requirements, including but not limited to PQRS (Physicians Quality Reporting System), D.C. Department of Health (including Certificate of Need) reporting, HIPAA, OSHA, CMS, and Third-Party Payers
Assure appropriate development and submission of required PCMH metrics to meet and maintain NCQA Level III accreditation
Enforce patient confidentiality at all times, including actively reporting all issues to the other Privacy Officer and the Security Officer
Act as one of two Privacy Officers for the Barnard Medical Center and the Physicians Committee for Responsible Medicine, and work with the other Privacy Officer and the Security Officer to evaluate and develop policies on a regular basis throughout the year, conduct the annual HIPAA Security Risk Analysis, conduct HIPAA training, attend annual HIPAA officer training, and prepare reports for compliance review
Partner with the Barnard Medical Center’s OSHA vendor, OSHA Safety Officer, Human Resources, and Legal on OSHA compliance.
Patient Care, Satisfaction, and Education:
Evaluate appointment procedures and patient services
Establish patient flow procedures and monitor for overall efficiency
Enforce patient confidentiality at all times
Review and address patient survey comments
Resolve escalated patient satisfaction issues
Coordinate all IT/Electronic Health Records actions
Work with the EHE program to ensure program and patient satisfaction
Partner with Communications, Publications, and Fulfillment on the production of patient brochures, newsletters, and other correspondence
In coordination with Nutrition, help design and execute classes and support events
Help design recruitment strategies for new patients
Supervision:
Supervise approximately five front office team members and three medical assistants
Strategic Planning:
Plan, organize, and think strategically to ensure alignment between Physicians Committee and Barnard Medical Center goals and objectives
Work with leadership to ensure practice growth (e.g., help develop and implement expanded telehealth practice)
Help implement Patient Center Medical Home and Accountable Care organization programs within the practice
Manage and prepare yearly budget
Assist Medical Director with hiring clinical staff as needed
Partner with Medical Director and Human Resources to schedule rotations with clinicians-in-training
Run various monthly reports
Remain current in health care trends
Other:
Support outreach efforts on behalf of the Physicians Committee and the Barnard Medical Center by helping plan and/or execute on-site and local events
Other duties as needed or assigned
Who We’re Looking For
We are looking for a team-oriented professional with at least three years of experience managing a medical practice, ideally internal or family medicine.
Successful candidates will have demonstrated success with:
Overseeing the operational effectiveness of a medical practice in a manner that maximizes the patient experience, staff collaboration and effectiveness, and net revenues
Providing excellent customer service to patients in person and via phone
Supervision
Experience with Athena Health electronic health records is preferred
If you are passionate about nutrition education and disease prevention and would be excited to be a part of a practice that is helping patients make lifestyle changes to maximize their health, we'd like to hear from you today. This is a full-time position at our center located in the Friendship Heights neighborhood of Washington, D.C. (Metro’s Red Line).
How to Apply
In your cover letter please describe your work experience, strengths and professional goals as well as your interest in the Barnard Medical Center’s mission to integrate nutrition education into medical care. We look forward to hearing from you! Applications are being accepted on a rolling basis.
Seeking medical practice manager with at least three years of experience for supervisory position with growing primary care practice focused on integrating nutrition education and disease prevention into medical care.
About the Barnard Medical Center
Founded by Neal Barnard, MD, president of the nonprofit Physicians Committee for Responsible Medicine , the Barnard Medical Center is a new model for medical care that integrates nutrition education and disease prevention into providing top-of-the-line medical care. The Barnard Medical Center takes advantage of years of research conducted by the Physicians Committee research team and other researchers, showing how a new approach to medicine and nutrition could help prevent and reverse serious health problems.
About this Career Opportunity
The Practice Manager is responsible for overseeing the operational effectiveness of the practice in a manner that maximizes the patient experience, staff collaboration and effectiveness, and net revenues. Specifically, the Practice Manager collaborates with the administrative and clinical teams to create and maintain patient care schedules and flows that prioritizes patient access, assures smooth and efficient patient workflows, and optimizes provider utilization. In addition, the Practice Manager is responsible for meeting all governmental regulations and industry requirements and maintaining a team-based and patient-centered medical practice.
Essential Functions
Daily Operations:
Oversee daily practice operations, including appointment scheduling, billing procedures, revenue cycle, security, and occupational health and safety
Support clinicians by maintaining calendars and preparing work schedules
Design, implement, document, and update practice procedures, and partner with leadership to explain and champion organizational policies and procedures
Facilitate team meetings and team building activities
Physical Space, Equipment, and Supplies:
Partner with Office Services to ensure clinic is safe, functional, comfortable, and welcoming for patients and staff
Ensure medical equipment and supplies are in stock and facilitate maintenance of all medical equipment
Establish and oversee relationships with medical equipment and supply vendors
Legal Compliance:
Ensure compliance with governmental regulations and industry requirements, including but not limited to PQRS (Physicians Quality Reporting System), D.C. Department of Health (including Certificate of Need) reporting, HIPAA, OSHA, CMS, and Third-Party Payers
Assure appropriate development and submission of required PCMH metrics to meet and maintain NCQA Level III accreditation
Enforce patient confidentiality at all times, including actively reporting all issues to the other Privacy Officer and the Security Officer
Act as one of two Privacy Officers for the Barnard Medical Center and the Physicians Committee for Responsible Medicine, and work with the other Privacy Officer and the Security Officer to evaluate and develop policies on a regular basis throughout the year, conduct the annual HIPAA Security Risk Analysis, conduct HIPAA training, attend annual HIPAA officer training, and prepare reports for compliance review
Partner with the Barnard Medical Center’s OSHA vendor, OSHA Safety Officer, Human Resources, and Legal on OSHA compliance.
Patient Care, Satisfaction, and Education:
Evaluate appointment procedures and patient services
Establish patient flow procedures and monitor for overall efficiency
Enforce patient confidentiality at all times
Review and address patient survey comments
Resolve escalated patient satisfaction issues
Coordinate all IT/Electronic Health Records actions
Work with the EHE program to ensure program and patient satisfaction
Partner with Communications, Publications, and Fulfillment on the production of patient brochures, newsletters, and other correspondence
In coordination with Nutrition, help design and execute classes and support events
Help design recruitment strategies for new patients
Supervision:
Supervise approximately five front office team members and three medical assistants
Strategic Planning:
Plan, organize, and think strategically to ensure alignment between Physicians Committee and Barnard Medical Center goals and objectives
Work with leadership to ensure practice growth (e.g., help develop and implement expanded telehealth practice)
Help implement Patient Center Medical Home and Accountable Care organization programs within the practice
Manage and prepare yearly budget
Assist Medical Director with hiring clinical staff as needed
Partner with Medical Director and Human Resources to schedule rotations with clinicians-in-training
Run various monthly reports
Remain current in health care trends
Other:
Support outreach efforts on behalf of the Physicians Committee and the Barnard Medical Center by helping plan and/or execute on-site and local events
Other duties as needed or assigned
Who We’re Looking For
We are looking for a team-oriented professional with at least three years of experience managing a medical practice, ideally internal or family medicine.
Successful candidates will have demonstrated success with:
Overseeing the operational effectiveness of a medical practice in a manner that maximizes the patient experience, staff collaboration and effectiveness, and net revenues
Providing excellent customer service to patients in person and via phone
Supervision
Experience with Athena Health electronic health records is preferred
If you are passionate about nutrition education and disease prevention and would be excited to be a part of a practice that is helping patients make lifestyle changes to maximize their health, we'd like to hear from you today. This is a full-time position at our center located in the Friendship Heights neighborhood of Washington, D.C. (Metro’s Red Line).
How to Apply
In your cover letter please describe your work experience, strengths and professional goals as well as your interest in the Barnard Medical Center’s mission to integrate nutrition education into medical care. We look forward to hearing from you! Applications are being accepted on a rolling basis.
