Volunteer & Intern Coordinator

  • Catskill Animal Sanctuary
  • Saugerties, NY, USA
  • Jul 12, 2018
Full time Management Non-Profit Training

Job Description

Catskill Animal Sanctuary operates with a small, full-time staff who rely on caring and dedicated volunteers and interns for help with animal care, events, fundraising, office tasks, building and grounds maintenance, outreach, educational programs and summer camp.


Over 90% of the Sanctuary’s volunteers volunteer in animal care; consequently, the position’s primary responsibilities relate to managing the volunteer program as it pertains to animal care volunteers. This management includes recruitment, training, data management, task management, scheduling, and support. Specifically, through orientation, information sessions and on-the-job observation, the Coordinator will ensure animal care volunteers are appropriately matched with and trained for their responsibilities. The Volunteer & Intern Coordinator will also be responsible for monitoring, supporting and motivating volunteers to ensure they enjoy, appreciate and understand their valued contributions to the efforts of the organization. 


The Volunteer & Intern Coordinator is also responsible for the general administration and day-to-day coordination of the volunteer and intern programs for all departments: basic recruitment activities, responding to inquiries and intern applications, and maintaining schedules, for example. The Volunteer Coordinator reports to the Animal Care Director and/or Barn Manager.




  • Works with the Catskill management team to manage volunteer and intern program resources
  • Promotes volunteer program at local events and organizations such as farmers markets, conferences, festivals and events
  • Orients new animal care volunteers
  • Highlights rules and guidelines that help ensure a safe and enjoyable animal care volunteer experience
  • Trains volunteers on proper performance of animal care tasks
  • Provides recruitment, supervision and feedback to animal care volunteers (both individuals and groups) as needed
  • Ensures animal care volunteers and interns are supported, motivated, and receive feedback and acknowledgement
  • Assists in maintenance of the Volunteer and Intern web page content
  • Maintains updated internship and volunteer job descriptions and postings
  • Manages the [email protected] e-mail address
  • Manages the [email protected] e-mail address
  • Maintains multiple online calendars used in the management of the volunteer and intern programs
  • Provide volunteers and interns background on, stories about, and insight into Catskill’s animal residents
  • Records and tracks volunteer and intern hours and attendance, maintaining databases and completing reports as required
  • Monitors the volunteer and intern experience by soliciting direct feedback and regularly distributing online surveys
  • Tracks, assesses and reports volunteer and intern metrics
  • Conducts program evaluations with intent to improve the volunteer and intern program
  • Works with management to place volunteers and interns in other areas of need for Sanctuary such as facilities, office staff, tours, camp kindness etc.



  • Strong work ethic and the ability to work independently and as part of a team
  • Commitment to honesty, integrity, and confidentiality
  • Ability to multi-task and prioritize tasks
  • Capacity to inspire and motivate others to volunteer their time and resources
  • The ability to communicate with, supervise, empower, and motivate volunteers to be effective in their roles
  • Excellent organization, time management, and team management skills
  • Strong administrative skills and an ability to maintain records and produce clear written and oral reports



  • Prior work with nonprofit organizations a plus
  • Knowledge of farm operations a plus
  • Management and leadership experience
  • Experience recruiting, training, and supporting volunteers or staff a plus
  • Database administration experience a plus

Please submit a cover letter and a resume to be considered for this position.