Field Outreach Worker

  • PETA
  • Norfolk, VA, USA
  • Mar 09, 2023
Full time Non-Profit

Job Description

Position Objective:

Offer and provide animal and family services to existing and potential clients in Hampton Roads, Virginia and North Carolina


Primary Responsibilities and Duties:

  • Perform daily Community outreach advertising, offering and providing PETA's animal and family services in Virginia and North Carolina, including spay/neuter surgeries and related transport, rabies vaccinations and other veterinary and wellness services
  • Contact potential and existing clients of PETA’s Community Animal Project (CAP) to offer animal and family services in Virginia and North Carolina
  • Handle incoming calls from existing and potential clients requesting services, prepare and update case sheets for providing those services, and maintain records of services provided, including photographing conditions when appropriate
  • Provide companion animal care and family services, including pick up and assistance to injured or unwanted animals
  • File complaints with animal control agencies in situations requiring legal intervention, and follow up to ensure that action is taken
  • Conduct investigations involving neglected or abused animals
  • Perform emergency first-aid procedures and euthanasia
  • Care for animals in PETA's custody
  • Participate in the rotation for CAP's 24-hour pager providing emergency services to clients and the general public across CAP’s service region
  • Perform any other duties assigned by the supervisor



  • Demonstrated ability to describe and provide clients with animal and family services offered by PETA’s Community Animal Project
  • Demonstrated experience with sales, customer service, public outreach or similar experience
  • Demonstrated effective communication and interpersonal skills
  • Minimum of two years of animal-handling experience
  • Proven effective problem-solving and crisis-management skills
  • Demonstrated ability to use independent judgment and discretion
  • Proven ability to deal with a variety of people in a professional manner
  • Proven ability to coordinate several tasks at once and handle frequent interruptions
  • Demonstrated ability to manage time wisely and prioritize tasks
  • Willingness to obtain euthanasia certification (on-the-job training will be provided)
  • Willingness and ability to be on 24-hour emergency call
  • Ability to lift and carry up to 50 lbs. without assistance on a regular basis
  • Ability to engage in frequent bending, stooping, crawling, lifting, reaching, and stair-climbing
  • Must be at least 21 years of age and have a valid U.S. driver's license, a minimum of three years of driving experience, and a satisfactory driving record
  • This position requires proof of the COVID-19 full vaccination
  • Commitment to the objectives of the organization