Administrative Assistant

I am looking for a dedicated, detail-oriented Administrative Assistant who can help to make the daily operations of Vegan Mainstream run more smoothly. The successful candidate will love technology, systems and organization, and be adept at problem-solving in a fast-paced, creative environment. Because this is a remote position, excellent verbal and communication skills are vital.

Duties include:

• Tech testing and troubleshooting for systems and platforms we use in our online courses

• Updating and maintaining databases, such as those set up to track student testimonials

• Tracking company metrics and prepare reports as necessary

• Providing excellent customer service to all clients, students, and members of our community through various mediums (emails, live chat, etc.)

• Scheduling virtual meetings for the Vegan Mainstream team 

• Supporting the webinar and sales promotion process, as needed

• Creating technical trainings to help in the course communities and provide technical support

• Maintaining company-wide promotions and team calendar

• Tracking consulting and coaching client meetings to make sure billing, scheduling and meeting notes are done in a timely manner. 

This is a remote, part-time position; I am looking for someone who can work for about 8 hours a week.

Required Skills: 

• Excellent organizational skills

• Ability to quickly learn and use a variety of technical platforms

• Good technical skills

• Curiosity and a desire to learn

• Attention to detail 

• The ability to work with metrics

Please include the following information in your cover letter:

• Have you used any of the following tools or software: Teachable, Slack, Google Docs, Survicate, Asana or Nutshell. Are there any other tools or software that you’ve used?

• If you had to rank your skills, what would you consider the top 3 skills you bring to the position?

• Are you familiar with the vegan/vegetarian lifestyle?

• On a scale of 1 to 5, how comfortable are you with technology?