The Physicians Committee for Responsible Medicine

The Physicians Committee for Responsible Medicine is a nonprofit health organization dedicated to saving and improving lives through good nutrition, advanced medical research, and public policy advocacy. Our vision is to create a healthier world through a new emphasis on disease prevention, plant-based nutrition, and scientific research conducted ethically, without using animals.

The Physicians Committee for Responsible Medicine Friendship Heights neighborhood of Washington, D.C. (Metro’s Red Line).
Nov 18, 2019
Full time
Seeking medical practice manager with at least three years of experience for supervisory position with growing primary care practice focused on integrating nutrition education and disease prevention into medical care. About the Barnard Medical Center Founded by Neal Barnard, MD, president of the nonprofit Physicians Committee for Responsible Medicine , the Barnard Medical Center is a new model for medical care that integrates nutrition education and disease prevention into providing top-of-the-line medical care. The Barnard Medical Center takes advantage of years of research conducted by the Physicians Committee research team and other researchers, showing how a new approach to medicine and nutrition could help prevent and reverse serious health problems. About this Career Opportunity The Practice Manager is responsible for overseeing the operational effectiveness of the practice in a manner that maximizes the patient experience, staff collaboration and effectiveness, and net revenues. Specifically, the Practice Manager collaborates with the administrative and clinical teams to create and maintain patient care schedules and flows that prioritizes patient access, assures smooth and efficient patient workflows, and optimizes provider utilization. In addition, the Practice Manager is responsible for meeting all governmental regulations and industry requirements and maintaining a team-based and patient-centered medical practice. Essential Functions Daily Operations: Oversee daily practice operations, including appointment scheduling, billing procedures, revenue cycle, security, and occupational health and safety Support clinicians by maintaining calendars and preparing work schedules Design, implement, document, and update practice procedures, and partner with leadership to explain and champion organizational policies and procedures Facilitate team meetings and team building activities Physical Space, Equipment, and Supplies: Partner with Office Services to ensure clinic is safe, functional, comfortable, and welcoming for patients and staff Ensure medical equipment and supplies are in stock and facilitate maintenance of all medical equipment Establish and oversee relationships with medical equipment and supply vendors Legal Compliance: Ensure compliance with governmental regulations and industry requirements, including but not limited to PQRS (Physicians Quality Reporting System), D.C. Department of Health (including Certificate of Need) reporting, HIPAA, OSHA, CMS, and Third-Party Payers Assure appropriate development and submission of required PCMH metrics to meet and maintain NCQA Level III accreditation Enforce patient confidentiality at all times, including actively reporting all issues to the other Privacy Officer and the Security Officer Act as one of two Privacy Officers for the Barnard Medical Center and the Physicians Committee for Responsible Medicine, and work with the other Privacy Officer and the Security Officer to evaluate and develop policies on a regular basis throughout the year, conduct the annual HIPAA Security Risk Analysis, conduct HIPAA training, attend annual HIPAA officer training, and prepare reports for compliance review Partner with the Barnard Medical Center’s OSHA vendor, OSHA Safety Officer, Human Resources, and Legal on OSHA compliance. Patient Care, Satisfaction, and Education: Evaluate appointment procedures and patient services Establish patient flow procedures and monitor for overall efficiency Enforce patient confidentiality at all times Review and address patient survey comments Resolve escalated patient satisfaction issues Coordinate all IT/Electronic Health Records actions Work with the EHE program to ensure program and patient satisfaction Partner with Communications, Publications, and Fulfillment on the production of patient brochures, newsletters, and other correspondence In coordination with Nutrition, help design and execute classes and support events Help design recruitment strategies for new patients Supervision: Supervise approximately five front office team members and three medical assistants Strategic Planning: Plan, organize, and think strategically to ensure alignment between Physicians Committee and Barnard Medical Center goals and objectives Work with leadership to ensure practice growth (e.g., help develop and implement expanded telehealth practice) Help implement Patient Center Medical Home and Accountable Care organization programs within the practice Manage and prepare yearly budget Assist Medical Director with hiring clinical staff as needed Partner with Medical Director and Human Resources to schedule rotations with clinicians-in-training Run various monthly reports Remain current in health care trends Other: Support outreach efforts on behalf of the Physicians Committee and the Barnard Medical Center by helping plan and/or execute on-site and local events Other duties as needed or assigned Who We’re Looking For We are looking for a team-oriented professional with at least three years of experience managing a medical practice, ideally internal or family medicine. Successful candidates will have demonstrated success with: Overseeing the operational effectiveness of a medical practice in a manner that maximizes the patient experience, staff collaboration and effectiveness, and net revenues Providing excellent customer service to patients in person and via phone Supervision Experience with Athena Health electronic health records is preferred If you are passionate about nutrition education and disease prevention and would be excited to be a part of a practice that is helping patients make lifestyle changes to maximize their health, we'd like to hear from you today. This is a full-time position at our center located in the Friendship Heights neighborhood of Washington, D.C. (Metro’s Red Line). How to Apply In your cover letter please describe your work experience, strengths and professional goals as well as your interest in the Barnard Medical Center’s mission to integrate nutrition education into medical care. We look forward to hearing from you! Applications are being accepted on a rolling basis.
The Physicians Committee for Responsible Medicine Barnard Medical Center in Washington, D.C. (on Metro’s Red Line in Friendship Heights).
Nov 18, 2019
Full time
Medical Office Assistant - Seeking customer service professional with two or more years of work experience to perform customer service and administrative tasks in a primary care medical center that integrates plant-based nutrition education into medical care. About the Barnard Medical Center Founded by Neal Barnard, M.D., president of the nonprofit Physicians Committee for Responsible Medicine , the Barnard Medical Center is a new model for medical care that integrates plant-based nutrition education and disease prevention into providing top-of-the-line medical care. The Barnard Medical Center takes advantage of years of research conducted by the Physicians Committee research team and other researchers, showing how a new approach to medicine and nutrition could help prevent and reverse serious health problems. About this Career Opportunity We are looking for an enthusiastic Medical Office Assistant to join our team. This position will involve performing a complete range of customer service and administrative tasks in a primary care medical center. This is a full-time position located at the Barnard Medical Center in Washington, D.C. (on Metro’s Red Line in Friendship Heights). Who We’re Looking For We are looking for a dedicated team player who will tackle his or her work with professionalism, a positive attitude, and with the utmost respect for our patients. Successful candidates will possess: Two or more years of experience in medical office, administrative, or customer service position Exceptional customer service and strong interpersonal skills Strong Microsoft Office and electronic record-keeping skills A demonstrated interest in plant-based (vegan) nutrition and disease prevention Ability to work evenings and weekends as needed An undergraduate degree is preferred Experience or interest in medical billing is a plus If you share these qualities, are passionate about the Barnard Medical Center's unique approach to primary care, and would be excited to be a part of a practice that is helping patients make lifestyle changes to maximize their health, we'd like to hear from you. How to Apply In your cover letter please describe your prior work experience, your strengths, and your interest in integrating plant-based nutrition education into medical care. We look forward to hearing from you! Applications are being accepted on a rolling basis.  
The Physicians Committee for Responsible Medicine Washington, DC, USA
Nov 18, 2019
Full time
Washington, D.C., nonprofit seeks professional with fulfillment, sales, and/or customer service experience to fulfill orders for our lifesaving nutrition education materials.  About Physicians Committee The Physicians Committee for Responsible Medicine is dedicated to saving and improving human and animal lives through plant-based diets and ethical and effective scientific research. Our vision is to create a healthier world through a new emphasis on plant-based nutrition, and scientific research conducted ethically, without using animals. About our eCommerce and Fulfillment Operation One of the ways we advance our mission and educate health care professionals and the public about plant-based nutrition and ethical research is through the production and distribution of literature, books, DVDs, and other media. The person in this position will partner with an experienced eCommerce and Fulfillment Specialist to oversee our online Shop . This will include: Maintaining an inventory of hundreds of products that total more than 300,000 individual items Managing the online storefront as well as overseeing in-person sales in our primary care medical center Fulfilling orders and processing outgoing mail Customer service and relationship building, especially with our target audience of physicians and other health care providers Tracking and reporting sales Co-coordinating event logistics with program staff and conducting in-person sales at events Developing and implementing marketing strategies to reach more physicians, health care providers, and the public with our lifesaving information The person in this role will be positioned at the front desk of the fulfillment center and will be the first point of contact for staff and will also greet and sign-in visitors This is a full-time position located at the Physicians Committee’s headquarters in Washington, D.C. (Friendship Heights on Metro’s Red Line). Who We’re Looking For The ideal candidate for this position will be: Experienced with fulfillment, sales and/or customer service (two or more years of work experience is preferred, however, we will consider candidates with less experience) Entrepreneurial and willing to work hard, work fast, and work smart Highly detail-oriented Skilled at prioritizing and time management Experienced with Microsoft Excel and able to utilize and create spreadsheets Tech-savvy and able to navigate web-based tools to facilitate sales, collect information through surveys and run reports Interested in collaborating on marketing strategies Able to lift and move boxes of literature and books on a daily basis How to Apply For more information about our work, visit our YouTube channel , our website , and Physicians Committee president Dr. Neal Barnard’s blog . We require a cover letter and resume. In your cover letter, please tell us about your work experience, professional goals, and your interest in our mission. Applications will be accepted on a rolling basis. We look forward to hearing from you!